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Not able to receive file in companion app

‎01-15-2019 04:45

‎01-15-2019 04:45

I was trying to implement the File transfer mechanism from device to companion app which was introduced in SDK 3.0. I could able to successfully queue the files in the staging area in fitbit device but the files are not received in the companion app because the callback for the file receiving is called even once!

But when i tried the same code in another developer account with the same device i could able to receive the files successfully. The OS version in the device is the latest.

 

Can anyone help me out why this is happening ? How to solve it?

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‎01-20-2019 04:14

‎01-20-2019 04:14

That's strange. It shouldn't be tied to the developer account in any way. Does it work if you switch back to the original account? Perhaps the companion had got stuck, but logging out caused it to close?

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