Recovering Fitbit Developer Account

[da_curebase]

My company has an existing developer account, but the owner of the account left the company, and now we don't seem able to recover it. When we try to recover the email, it doesn't send a password reset to the inbox, and when we try to log in with the account, we're told that we can't because it's part of a Google Workspace (hence why I'm using a personal email for this post rather than one from my company domain).

We've already placed our research filing for the account, so we can't redo it - but we have four integrations for our four environments, and all the relevant information (URLs, oAuth ID, etc.) for them. Who can we reach out to to recover our account?

[Gondwana]

Try emailing appgallerysupport [at] fitbit.com. I don't know if that account is still monitored, but it's worth a try.

[da_curebase]

I'll try that, thanks!

[Guy_]

Hi @da_curebase - if you get no answer try this support address.