help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

SIMULATOR NOT WORKING

‎05-27-2019 14:40

‎05-27-2019 14:40

Just spent $200 on the Fitbit Versa because I thought I’d be able to create custom watch face. Tried Mac Safari and Chrome and a million other things and simulator WILL NOT work. Please assist.

Best Answer
0 Votes
1 REPLY 1

‎05-28-2019 08:52

‎05-28-2019 08:52

You definitely should be able to use the simulator on Mac.

What happens when you try to launch the simulator? Are you getting any error messages, or is Studio unable to connect to it?

Best Answer
0 Votes