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Stuck at "Email verification required" in Gallery App Manager

ANSWERED

‎03-19-2023 08:01

‎03-19-2023 08:01

When I log in to https://gam.fitbit.com/setup, there is nothing but a message that says:

Email verification required

Reload this page once you've verified your email address.
 
When I click the "RESEND" button a message appears at the bottom of the screen:
 
Email already verified
 
So now I'm stuck, in some kind of weird state of being both verified and not verified, and unable to continue. How do I get unstuck so I can start developing for my watch?
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‎03-20-2023 05:27 - edited ‎03-20-2023 05:30

In response to Gondwana

‎03-20-2023 05:27 - edited ‎03-20-2023 05:30

Thanks for reporting this. The fix has been deployed. Please refresh the page and try again.

View best answer in original post

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2 REPLIES 2

‎03-19-2023 11:50

‎03-19-2023 11:50

The sign-up arrangements have recently been rejigged, so there could be a technical teething problem.

If the watch or email address had previously been associated with a different dev account, that could complicate things.

You could try emailing Fitbit via the email address in the FAQ page, accessed from link at top of GAM.

Peter McLennan
Gondwana Software
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‎03-20-2023 05:27 - edited ‎03-20-2023 05:30

In response to Gondwana

‎03-20-2023 05:27 - edited ‎03-20-2023 05:30

Thanks for reporting this. The fix has been deployed. Please refresh the page and try again.

Best Answer
0 Votes