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Unable to publish app on Galllery app manager after approved

ANSWERED

I have my first app approved
https://gam.fitbit.com/gallery/app/5b272b30-4823-4c93-bb85-ad1400768550

 

I try to publish the app by pressing the "Publish App Now!" button but nothing happen, I got some JSON response with an error message "cannot publish app: latest build review out of sync", what should I do to solve this problem?Screen Shot 2018-01-20 at 12.44.52.png

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Accepted Solutions

I am using latest Chrome for Mac and Windows 7 with the latest firmware on Ionic.

 

I finally resolve this problem by upload the same .fba file and ask for review again, then I can publish my app finally a few days ago.

 

Thanks.

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3 REPLIES 3

Did you install the latest firmware available for Ionic? Did you update the companion app? What browser are you using?

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I am using latest Chrome for Mac and Windows 7 with the latest firmware on Ionic.

 

I finally resolve this problem by upload the same .fba file and ask for review again, then I can publish my app finally a few days ago.

 

Thanks.

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Sorry about that. Let us know if it happens again so we can investigate.

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