03-01-2022 10:26
03-01-2022 10:26
Well I made a clock face then during the process of getting it published I put up a screenshot. There's a small fault with it and I've tried to substitute updated screenshots but it's just not working and the new screenshots are not showing. How to I get the reviewers attention to get this sorted or is there some easy way in Gallery App Manager that I'm just missing ?
If you look at the link below to my App you'll see the difference between this screenshot I've posted here and what's on the App link.
https://gallery.fitbit.com/details/486275cc-27c0-4124-a2c9-bd6a38f0992c
Answered! Go to the Best Answer.
03-01-2022 17:21
03-01-2022 17:21
You might need to email appgallerysupport (see GAM FAQ link).
03-01-2022 12:01
03-01-2022 12:01
And it's up on the Fitbit 'store' but the screen shots I originally supplied need to be changed and I have uploaded new ones, (and removed the old ones), to the Gallery App Manager but they're not showing up on the app. How can I get this to change ?
03-01-2022 12:38
03-01-2022 12:38
Hi @DrcspyNz your second post was moved from the Fitbit Dashboard forum area to be with your original post in the SDK Development forum. The Dashboard forum is for people having issues with their Fitbit dashboard, not for developers. You might have to be patient getting answers as there are only so many people around to help with this sort of issue.
03-01-2022 12:40
03-01-2022 12:40
There should be a message on the GAM page saying that the replacement screenshots are awaiting review. You need to wait for the review.
03-01-2022 15:20
03-01-2022 15:20
Thanks but I can't see any such message.
03-01-2022 17:21
03-01-2022 17:21
You might need to email appgallerysupport (see GAM FAQ link).
03-01-2022 17:48
03-01-2022 17:48
Hey thanks for that !