help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

charge charge 3 data

‎09-27-2021 09:17

‎09-27-2021 09:17

I have a charge 3. I cannot get sleep data , I have loosened, tightened the band, I have switched hands and nothing works. I have had my partner wear it for the night and her data came up. What else can I do?

Best Answer
0 Votes
2 REPLIES 2

‎09-27-2021 09:38

‎09-27-2021 09:38

maybe a dumb question, but are you perhaps tattooed where the sensor tries to sense?

Best Answer

‎09-27-2021 11:12

In response to SunsetRunner

‎09-27-2021 11:12

no i do not.
Best Answer
0 Votes