help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Activity screen won't start.....

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-19-2024 12:01

‎03-19-2024 12:01

all of a sudden when I go to start an activity the screen goes black.  It does this for all activities.  Anyone else experiencing this?  

~ L

Best Answer
0 Votes
1 REPLY 1

‎03-20-2024 04:35

‎03-20-2024 04:35

Welcome to the Fitbit community, @Larpov!

Sad to hear that your Senses 2 isn't working as expected. Please try if restarting your device will get things fixed. Before doing so, please make sure you've synced your device to not lose any data it might have tracked so far. Then press and hold the button of your device for 10 seconds until you'll see the Fitbit logo on the screen, and then release the button.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
Best Answer
0 Votes