help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Add more devices

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-04-2023 00:42

‎12-04-2023 00:42

In fitbit app there is an option to "Add more devices" It should be more appropriately named "Replace current device"
When you click on it and follow through it would ask you, no matter what device you chose, "replace with new device?" and warning you that it will disconnect current device from your account.

Having the option in the app to add more devices, with different nickname each, under same account *with same fitness data set*, would solve the problem. It can be done.  And, who knows, some of us might be tempted to also buy a pixel watch.

Best Answer
4 REPLIES 4

‎12-04-2023 02:05

‎12-04-2023 02:05

Hi @Mike40  - if you remove all devices it will work.

If you have an older device you can add a newer device but you can't have 2 new devices at the same time.

You have to replace to switch between them or better still make a separate account for each, given the charge time is short and Fitbit devices only need charging every so many days there is not much point in switching for such a short time (1 hour every 5 days).

A Pixel will need charging daily and has different metrics so a separate account might be better in order to not have confusing results. That way you can see trends more consistently.

Author | ch, passion for improvement.

Best Answer

‎12-04-2023 03:09

In response to Guy_

‎12-04-2023 03:09

@Guy_ I can give you one use-case when switching devices would be useful: Sense for swimming (more real-time metrics visible on screen, best swim tracking that the current line of Fitbit offers, yet horrible HR), Charge 6 - everything else that requires better HR tracking. This is an example, but it's not only about the battery.

Best Answer
0 Votes

‎12-04-2023 17:15

In response to Triletics

‎12-04-2023 17:15

@Mike40 @Triletics @Guy_ Nice to see you all around. Thank you for your insights and feedback. 
I found this product feedback. Please have a look at it and leave your vote if you want to support the idea. Allow multiple devices on the same account (Sense/Versa series, Inspire, Charge & Luxe)

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer

‎12-04-2023 22:36

In response to JuanFitbit

‎12-04-2023 22:36

@Triletics @JuanFitbit @Guy_ 

2333 votes and 10 years on from 2013 have not motivated developers into developing code that would accommodate more devices under same app.

What they can do, at least, is allow users to use alias login to access alternative accounts tied to their different devices: e.g., mike1 at Gmail , mike2   at Gmail etc.

Considering that all users will  soon be hoarded into Gmail accounts the option for alternative emails is now pretty limited

 

Best Answer