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Alexa option not on Fitbit app

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‎10-20-2023 23:51

‎10-20-2023 23:51

Hi there, can you help me out? There is no Alexa option in my Fitbit app.

I am located in The Netherlands, so it should work.

Already tried several things written on this forum: restart Sense2, reinstall Fitbit app, sync etc.. but nothing helps...

My smartphone: Samsung s23 ultra - android version 5 - one ui version 5.1

Please help me out

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‎11-10-2023 00:16

‎11-10-2023 00:16

Hi @SaskiaV.

The Netherlands is indeed a supported country, although only for the English language. Have you set your Fitbit and Alexa language to English? Is so and that doesn't work, perhaps you will need to have your phones language setting as English. I'm not sure at what level the language would need to be set, but the Fitbit app would be the first one I tried. 

Community Council Member

Nathan | UK

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