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Black screen on Sense when scrolling up

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‎09-07-2023 17:38 - last edited on ‎09-08-2023 12:50 by Fitbit Moderator

‎09-07-2023 17:38 - last edited on ‎09-08-2023 12:50 by Fitbit Moderator

Black screen when scrolling  up

 

Moderator edit: updated subject for clarity. 

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‎09-08-2023 03:28

‎09-08-2023 03:28

Welcome to the Fitbit community, @Indiaga!

Sad to hear that you're having an issue with your Sense 2. As a first step to hopefully get things fixed, I'd suggest restarting your device by holding it's button for around 10 seconds until you'll see the Fitbit logo on it's display.

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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