07-12-2023 21:40
07-12-2023 21:40
I had the Charge 4 for a couple of years now and just purchased the Surge 2. I still like the Charge and would like to wear like when swimming since it is water resistant and the least expensive one so if something goes wrong it will not be that bad. When I try to add a device it is not given me the option to add, only to delete Sense 2 to bring back the charge 4. Is there a way to keep both?
Answered! Go to the Best Answer.
07-13-2023 03:28
07-13-2023 03:28
Hello @TomK1 and welcome to the Community. I'm sorry, but you can't have a Charge 4 and a Sense 2 on your account at the same time. Both of these devices have a Gallery for apps and clock faces. You can only have ONE Gallery enabled device on your account at a time. Sorry.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-13-2023 03:28
07-13-2023 03:28
Hello @TomK1 and welcome to the Community. I'm sorry, but you can't have a Charge 4 and a Sense 2 on your account at the same time. Both of these devices have a Gallery for apps and clock faces. You can only have ONE Gallery enabled device on your account at a time. Sorry.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.