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DND and Sleep mode won't turn off on Sense 2

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‎01-20-2025 08:09 - last edited on ‎05-17-2025 10:03 by Fitbit Moderator

‎01-20-2025 08:09 - last edited on ‎05-17-2025 10:03 by Fitbit Moderator

Is anyone else have issues turn off DND and Sleep Mode? They both on and I can turn them off 

I have restarted it and resynced it multiple times. This is rather annoying.

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-20-2025 08:45

‎01-20-2025 08:45

HI @Raebies - this is a known issue that occurs sometimes due to an OS corruption and a factory reset should cure it. It does mean setting up the watch again from scratch.

Author | ch, passion for improvement.

Best Answer

‎01-20-2025 12:08

In response to Guy_

‎01-20-2025 12:08

@Raebies Nice to see new members around! @Guy_ Great recommendations there, thanks a lot!

Just adding some additional details to the suggestion above, please check the step by step of a factory reset here: How do I erase my Fitbit device?

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