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FItbit update error?

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‎10-17-2023 04:23 - last edited on ‎03-14-2025 20:11 by Fitbit Moderator

‎10-17-2023 04:23 - last edited on ‎03-14-2025 20:11 by Fitbit Moderator

I updated my Fitbit sense 2 yesterday and early this morning I was woken up to the screen flashing.  It was brightly flashing the Fitbit logo and then a big red X.  Looks like the update crashed my fitbit?

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‎10-17-2023 21:47

‎10-17-2023 21:47

Hi @DanGer1962 - try holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start. Something may have caused a temporary problem.

Also try with the Bluetooth on the phone switched off.

Lastly try changing clock face in the Fitbit App with the Bluetooth on.

Author | ch, passion for improvement.

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