10-01-2023 14:12
10-01-2023 14:12
Hello. I have searched for an answer to this many times. I have not found one.
Usually, I wake up with some calories allotted for the day on both the “first page” of the app (when you first open the app) and when I click on the food tile. Once in a while, I would wake up and have calories allotted on the “first” page but zero calories once I opened the food tile…so anything I had for breakfast and often lunch showed as “Over Target,” even if my breakfast was 200 calories. It also didn’t seem to reflect any exercise I did. This happened once in a while, but it usually started showing allotted calories on both the first page and when I opened the food tile after a few days. With the update to the interface, though, I am no longer seeing any allotted calories (the “first” page no longer shows allotted calories). So today, it’s showing me 200 calories over even though I’ve eaten 1200 calories and burned 2,099. This has been a glitch for a few years now, and I’m tired of it. People don’t pay for this service to try to find workarounds that no longer work once the interface is changed. Please don’t blow off this question. I am asking for help.
I have tried logging out and back and in. I have tried restarting my phone. I have updated the app.
Thank you.