Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[Wsmith1]

Why is this constantly an issue? They just fixed this a couple of weeks ago and now it is back again. Ugh!

[A2025]

I noticed someone posted saying they were having the same issue on iOS as well... Hopefully that means this is a big enough issue that they're aware and working on it. 

[Rtkat3]

Does this also help with the descriptions to you @JuanFitbit?

[nerdpower13]

I am on Android and it is affecting all meals, custom and database foods, and I am adding things from the Food screen in the app. If I click on a food that I added after the problem started it says an error occurred and shows me nothing. I can edit the things I had for breakfast but nothing past that.

 

[Sookiej]

Same here! Tried all of the ways to fix it and it keeps deleting foods that I tracked. Super frustrating!

[PickledEgg0]

I'm having the same problem, the last thing I was able to log was this afternoon around 2/3pm UTC. I've tried the following:

- Restarting my phone, turned Bluetooth on and off, checked for updates

- Clearing app cache, force stop etc.

- Uninstalled the app, restarted my phone and reinstalled. Had to sign in again from scratch.

I've not been able to fix it!!

[sallieshouse]

I am having the same issue. I tried updating, then deleting and reinstalling the app. I am an iPhone user.

[Wsmith1]

Same. Looks like it is going to save then deletes it. 

[Arona68]

This happens when I am in the food site, regardless of how I accessed (ie. regardless of how I get from the dashboard to the site for logging food, I am having the same issue) .  It's happened for every meal today, since I first tried to log breakfast 6 hours ago.  It is affecting foods listed in the data base.  I haven't tried to create new custom food entries today, but the issues is also occurring when I try to log foods from my custom list.
I am using an Android device.  

[sallieshouse]

I am having the same issue. I tried updating, deleting and reinstalling the app, and restarting my phone. I am an iPhone user.

[fitmammo]

Same here on Android.  Have tried all the fixes including uninstalling and re-installing the app.

[PeltonWheel]

Same issue. Very frustrating. Need to log food to account for calories in vs. calories out! Please fix this!

ATTN: MODERATOR

[Lucyluella]

Same issue with my i phone.  Logged breakfast but won’t long anything else since.

[durastorm]

It's like the Trump Health care plan...2 weeks.

[DeinGesicht]

Me too. Entries did appearing as fast as I can add them 🙄

[KoriW]

Exact same issue!  I thought I was going crazy!

[JP121088]

@JuanFitbit: as of Dec 4,2025 the App isn't recording any food log entries.  They look like they are about to record - even appear in right meal and calories recalculate - then "poof!" they disappear!!!  Help!

[DeinGesicht]

*disappearing 

[AmberS13]

I am just now having this issue. My food log is not saving. I have tried restarting my phone, logging in and out of the app, and uninstalling and reinstalling the app. It worked yesterday. And today, when I went to update food from yesterday, it worked. But it will not save today's entries.

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[Wsmith1]

It will let you log water though