Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[Wsmith1]

It will let you log water though

[JP121088]

Same issue - started for me around noon EST.  Newish iPhone 17 with latest iOS and a Charge 6 device.  Everything fine till noon. No OS changes before that.

[Lmason9539]

Happening for me in the food app. Adding food listed in the database. I’m on an iPhone. 

[sbransley]

Issues here as well, on Android. It acts like it is adding line items and in a minute or two they dissappear.

[ChicagoLouie]

I started having the same problem today since installing the firmware update yesterday. I can add food and it remains in Today's list but then it magically disappears after a few seconds. I have been a Fitbit user for seven years and workout nearly every day, but I am an unhappy user since Google took over. There are many competing products out there. Maybe it's time for a change. PS - I have a Charge 6 and an iPhone 16 Pro.

[durastorm]

It's affecting custom foods too.

[Phillyh]

Same problem here. Foods for today disappearing from todays food list as soon as I log them. 

[happylmnop]

Yup. I have Google Pixel and Charge 6. Restarted phone, forced stop, clear cache, uninstal/reinstall and same issue.  Like others said, I was able to enter this mornings stuff, but this afternoon beyond entering maybe one or two items, it replaces the items that I put in there.  

[Jackie-M]

When I enter my food, it's disappearing. My breakfast is still showing up but everytime I add what I had for lunch it goes away. 

[Fitme2025]

Same thing is happening to me. I use an andriod phone

[KenK123]

Same here. IOS App 4.58.

[Gomerk]

Same issue here on iOS 

[Marinaabbas]

Same issue. Can not log my calories.

[cahoyer]

Same here. Definitely happened after the latest IOS update. Anytime I add a food to the log it is automatically being deleted. If it stays I don’t have the option to swipe and delete. You have to go into the item to delete the log. Tried logging in and out. Deleted the app and reinstalled. Same results. 

[Lamitch80]

I am having the same problem.  I have loaded the most recent Fitbit update and still a problem.  There was also an iOS update today (iOS 26).  Could this be the problem?

[Dfscpa]

I am having the same problem with logging food as other recent responses. I've also logged off, uninstall/ reinstall, force stop, etc. A week is a long time for a fix. Is there an updated ETA?  How will I get notified that there is a fix in place?

[AmberS13]

I'm on an android and this just started today. Super frustrating. It won't even save foods to today's log that I am adding from recent food or from barcodes. Nothing will save.

[durastorm]

All of the above. Literally every scenario you mentioned doesn't work. I
have an android. Other people posting on here 🙄 have i phones. It is most
probably a bug in YOUR app on YOUR end. You know this though and will
continue to gaslight us saying silly things like force stop app,delete and
re install. You will ask and re ask what kinda phone we have knowing that
doesn't matter. Poor Juan. If he is real he is incompetent and if he's is
fake (AI) his programmers are incompetent.

[Firebird9771]

Neither is mine.  Tried the normal fixes without success.  So what's next?

[JuanFitbit]

Hi everybody! Thank you for your messages and information. 

I'll pass it to our team so that they get a look into it. 

Hopefully this gets solved soon.