Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[TTEfit]

I have tried every recommended fix (clearing cache, reinstalling fitbit app, ,restarting phone, etc) and nothing has helped. I have not been able to add food all day. I can enter it but it disappears as soon as I add another item

[NinaId]

Same hasn't worked all day

[durastorm]

Tru dat! Neat feature to get around about figure and adjust from that. I'm
left wondering if Google even appreciates how their fitbit app is what
MAKES the watches desirable. Fitbit used to do a great job in CS and I
never remember the app crashes like now. Don't get me wrong it wasn't
perfect pre Google, watches lasting for 1.5 years or less at the 299 price
point is silly. Also I'm a diver and I can assure you the old sense could
not go past 85 feet deep. What is the deal with a 35% coupon instead of
honoring the product?

[Amargello]

iPhone 15

The issue occurs when using the + for all meals, not exclusive to a specific meal. It also occurs with all entries, regardless of custom, recent or favorite. The entries go in you see it on the screen and within two seconds it disappears and my calories for the day remain at zero.

[JessicaLLL]

Still not working. Looking for alternative, new app

[donivano]

It logged food this morning 12/04/25.

It did not log lunch but I did not notice it until dinner.

i attempted to log dinner items and also re-log the lunch entry using the + button, via adding the Food tile, and by touching the Food button within Set Your Focus.  
The food appears to be logged, and the calories go up, then the food quickly disappears from the daily log.  

[mamatiger]

Using the +and trying to add Frequent and/or Recent foods.Tried adding a food; log & add more; add another food, repeat.  Tried to enter for Breakfast, Lunch and a morning snack.  It seems like it's working but I go to the screen where my food has been logged and there is either one or two items, or nothing. The same thing happens when I try to add a custom food.  I am using an Android devise.

[LilianaO.]

I tried logging with the + sign and as soon as I back up it disappeared. Same with the "Log Food"

I tried breakfast Lunch and Dinner and it still disappeared.

Android user

[Claire_Bear-]

Same, must be an app wide issue. I log my food intake only to have it deleted 🤦🏼‍:female_sign: 

[mamatiger]

I've done the same with no positive outcomes.

[DocDoug]

I also restarted phone, didn't help. Force stop and opened app. Didn't help. Deleted and downloaded app again. No help.

[TTEfit]

I use - Samsung Z Flip 7

[Catlover6363]

Same here

[Beggarsblues]

Yes app is not tracking addition of food. You can add food, but it’s not being stored. Just adding to the numbers so that they pay attention. Clearly a broad issue. 

[DeniseTryAgain]

can log one meal and it displays as normal, when I log another it replaces it briefly then disappears.  IOS, logging using food button on upper right side of screen.

[Catlover6363]

Same here.  Pixel phone and Fitbit 3.  This is the second time the food log hasn't worked in one month.  It's been fine before.  What gives?  This is extremely aggravating.

[Diamond-Red]

I am also experiencing the same thing you are. I'm not sure why all of these posts are coming to me when I just simply answering a question received by the originater about when and how it was affecting me. Like you, I hope they'll get that straightened out and correct it soon.

[LVArrow]

Same issue, tried to uninstall, clear data, etc. 

Still deleting my calories. Wonder if we’ll hear anything back from Fitbit, but like others have said it’s unlikely. 

[illutian]

Yep...same issue. This was working just fine around 3AM. Twelve hours (plus) later and it's not working. Wondered why I only had 66 calories consumed even though I'd been recording roughly 900 calories since the 3AM entry.

Oh, but it's still recording Water....

Why does the app need to "phone home" to save the entries IN the app. I should be able to record food, which it clearly sees, and then if the server and app doesn't sync. Oh well.

[Miwillia]

Same problem