Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[A2025]

Happens with + and food page. Happens with all kinds of meals and snacks. Happens with custom food and database food. 

I use an android. 

[Guy_]

Hi @Jacquieb71 - there seems to be a general problem with food logging and calories in the current version of the Fitbit app, in which case there is nothing you can do until they put it right again.

[Guy_]

Hi @Pmasino - this seems to be a general problem with the current version of the Fitbit app, in which case there is nothing you can do until they put it right again.

[ConLeigh]

It happens with plus line in the dashboard when you are in “Food.”

It happens with every meal. If you add food to the log, the previous entries disappear and ultimately when you go back in later all entries are gone.

It affects all food - those in my custom list and those from the database, in my recent list or my frequent list.

I am using an IPhone.

[Araceli1234]

8 hours later and I am trying to log in my day’s meals and they disappeared! I tried using both the + and the food icon. No luck

[Guy_]

Hi @Pvman - this seems to be a general problem with the current version of the Fitbit app, in which case there is nothing you can do until they put it right again.

[Chiromomm]

I still cannot enter food entries. 

[25Blaze]

1) Happens with the (+) plus sign in the dashboard AND in the food site in the app. 2) Every meal 3) custom food AND the ones listed in the data base 4)Android device 

[Nsmc]

Never had it happen before

[Guy_]

Hi @Chiromomm - this seems to be a general problem with the current version of the Fitbit app, in which case there is nothing you can do until they put it right again.

[Chiromomm]

I answered their questions but have not received a reply. 

[Guy_]

Hi all - this seems to be a general problem with the current version of the Fitbit app, in which case there is nothing you can do until they put it right again.

[ksorrick]

Crazy bad Google. Needs to be fixed ASAP

At the food site using the +  to add food

every meal,  Effects custom and in data base

using an iPhone

[egrady]

1) Happens with + Food add in the ios app

2) Happens with every meal (breakfast, lunch, dinner, snacks

3) Happens with both custom and database foods

P.S. Foods add just fine, but disappear about 60 seconds after they were added

[bjtjtt]

I am paying for premium, and the Fitbit app is not working, especially when I try to put my food logs in. Please get this fixed.
Sent from my iPhone

[naturegirl1015]

This is also happening to me, and I have an iPhone. Food entries disappear right after I enter them.

[LazyBugyt]

It's doing the same thing to me

[Maripd]

Isn’t working with the +

[SaraJoMama]

Same here! Still not working no matter what method I attempt to log my food and everything disappeares with a second entry. I guess I have 0 calories today! Woo hoo! That's a great deficit 🤣... But really... Would love for this to be fixed ASAP as I'm really utilizing this tool a lot. Thanks! 

[CherieBAz]

Hello,

it happens no matter how you add. It happens for every meal, and for custom as well as items in the data base. You can add whatever you want, then there is a glitch in the screen and it disappears. Calories go back to zero. Using iPhone. 
done all the usual tricks- log out, delete app, make sure it’s updated, etc. No use.