Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[Chris9001]

Still having this issue for every scenario mentioned here.

[Zohar1984]

Same issue here since yesterday. Every time I create a new food log entry—whether from the dashboard icon or the “+” button—it gets deleted as soon as I go back to the dashboard. If I try adding multiple entries, each new one overwrites the previous one. Oddly enough, I can delete entries that were added before the bug appeared. Frankly, I find it preposterous that a massive issue like this seems to have gone unnoticed on your end...

[Tonytc]

So happens with both + and main dashboard. I use custom options mainly. Started yesterday with just dinner option. Today all meals disappear. I use android 

[DavG86]

Tried this morning. Android user. Won't log food using the plus sign, won't log using the barcode. Happens regardless of entry (breakfast, snack etc.)

[mummacoops]

I've been having issues with custom food for a few weeks where I've tried to create then it doesn't save. Yesterday and today am having same issue as other people with entries disappearing.

[BLK5657]

All of my meals from Thursday 12/4 have disappeared as of this morning 12/5. 

[JulieOrchard]

I’m Using an iphone 

It affects custom food, recently used food or food in database

it happens for all meals

I’m using the + sign in the app to add food

[gymbuddyrothwel]

I am the same it started yesterday 4/12/25 breakfast was entered fine but, ever since anything I try to enter dissappears, I have tried usual things shut down app blue tooth updated iphone nothing does anyone know if fitbit are trying to solve the problem

[BLK5657]

I’m going to move to Apple Watch

[OllieHayes]

I have had the same issue too! It happened both within the food site and the +. I’m on an iPhone. And it happens for every meal! UK based

[Juliesandrahirs]

Did a solution come forward 

[Lawro66]

Entries still disappearing this morning. 

[Jukepi]

Completely agree.  Very frustrating.  I’m also wondering if a change is in order, perhaps to Apple.

[jodb88]

Each typed entry is replaced by the next… then it disappears too. Only left with a calorie number…which also changes…

[arrans]

Same issue; iPhone app. Food logged until yesterday afternoon by going into food section & logging from recent & favourites stayed in as normal, but anything added since just deletes again after 5-10 secs.

Have closed app, signed out of app, restarted phone, checked for updates etc, tried on WiFi & data connection. All the same.

Interestingly water & weight logs save as normal, issue only seems to be affecting food.

[jodb88]

Food sign in App

Every meal

Happens with everything I’ve tried

Custom and database 

iOS iPhone 

[Mrobbo15]

1. It happens with the plus sign in the food section

2. It happens with every meal

3. I am on android

[AntonAntonAnton]

Happens with every meal, on iphone.

The app will accept up to 2 entries, but then starts deleting things randomly.

Does not seem to matter how the things are entered, and it happens with database as well as custom items.

[Goal1954]

Apple15 user. Log food with + recent:frequent

When logging food, previous one entered disappears under breakfast/morning/:lunch/afternoon/dinner/evening

Seems only max 2 foods can be logged per sessions. 
It has been driving me mad as I rely on data for weight control.

Please fix. Have uninstalled, turned off etc….

Thank you.

[Dkv2]

Hi Juan, this happens for me using the plus sign feature, it's happening with every meal, it's both custom and saved foods. You cant update any of the days either.

I'm using an android device.