Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[Pvman]

The app stopped logging in food today. You log in something and then shortly after disappears

I think this has happened before...

[HeatherE303]

I'm on an Android phone.  Happens no matter how I try to log food, plus sign , scan, etc. And for all meals. 

[Cuppiek]

Android user here. No matter breakfast, lunch, dinner or snack, once you add an item, the next one causes it to disappear. This is happening with normal foods that are listed in the database on the app. You can open the + and click the food, but each item after that makes the other go away. Very strange. 

[Cuppiek]

Same here

[HeatherE303]

I have Premium and it's broken for me too. 

[Fountain.K]

Hopefully Fitbit fix the problem soon!!

[lnxfrk]

Log food feature is not working as expected, does this happen with the (+) plus sign in the dashboard or when you are in the food site in the app?

Everywhere - nothing saves since before noon (4-Dec-2025)

Does this happen with every meal (breakfast, lunch, dinner, snack, etc) or only for specific?

Was able to save breakfast around 7:30 AM (4-Dec-2025), every attempt afterwards starting at noon does not save. 

Does this affect custom food or also the ones listed in the data base?

Both

Are you using an Android device or an iOS (iPhone /iPad?

Android.

[realrbot]

logging of water looks to be working in the app.  so this is strictly related to logging food in the app.

[GabiRuszczak]

For me it happened all day when I was on the actual food tab. Both custom and regular entries. I have an android phone - a Galaxy - and I restarted the app, cleared my cache, restarted the phone and all of these several times.

It was weird to see entries just disappear, and this after one entry supplanted the other. Even tried to add to different days, different mealtimes... Nothing worked. 

Really hoping you can fix this, because I really like having everything in one app.

Thanks

[jlaforge]

Experienced the same issue on both Android and iOS. Does not matter the meal category. Using + search to add. 

[GabiRuszczak]

O Wow, I thought it was just my app! Frustrated me to no end! Did you get a solution? Please lmk if you do!

Thanks,

Gabriela Ruszczak 

[indigo196]

Log food feature is not working as expected, does this happen with the (+) plus sign in the dashboard or when you are in the food site in the app?

• This happens when I clock food under the nutrition section and then use the barcode scanner or + symbol

Does this happen with every meal (breakfast, lunch, dinner, snack, etc) or only for specific?

• Every meal / snack option

Does this affect custom food or also the ones listed in the data base?

• Foods in the database.
• Have not tried a custom food

Are you using an Android device or an iOS (iPhone /iPad?

• Android Pixel 10 Pro

[Nancysw]

I'm having the same problem. Sence 2 samsung phone. This is very frustrating .

[Rtkat3]

A lot of us have been experiencing this error.

[Gorilla19]

Also when I log something, it shows up at first, then disappears when I come back to the food page. But when I click on the food I logged before it disappears, it says "an unknown error occurred".

[Cydette]

I have been using the Fitbit app to record my daily food and drink for years and only today did it start to make foods disappear after I entered them. I have an iPhone 16 which is up to date and my Fitbit app is also up to date. I tried to delete a food I entered this morning and then again enter it and it disappeared. I tried different foods and different meals and snacks but they all disappeared. I entered everything using the + and then either taking it from my list or searching and then selecting it to add. This is a serious issue for me because this is how I manage my food and exercise balance and it scares me that i’ll gain my weight back. Please assist with this issue.

[realrbot]

i do see this has been logged on the fitbit status page, thank you for that.

[XkX]

Same here. Last year fitbit lost all my exercise data and never got it recovered. I hope they resolve this soon

[FantoM54]

When I enter food today into the Fitbit app, it will accept the entry regardless of how it's created or what it is; when I go to make a second entry regardless of what meal or what time of day it will accept that entry and it will override the original entry. I also found that any entry I make if I leave the app app or leave that portion of the app to come back the food entry will disappear. Hope this helps

[Alta_la_viva]

It is ongoing for me 10:38EDT. I have an iPhone. The food pops on and off, leaving a couple of entries.