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Flashing diamond & red X on Sense 2

‎11-08-2025 07:39 - last edited 7 hours ago by Fitbit Moderator

‎11-08-2025 07:39 - last edited 7 hours ago by Fitbit Moderator

My Sense 2 has been working for a couple years UNTIL YESTERDAY!  It started flashing the ‘diamond’….then the RED X!   Then it would go back to working for a few hours.  I also migrated my watch over to Google.  Nothing changed, and then it started the flashing diamond and Red X.  It was more than half charged, I plugged it in to charge again…..the back of watch does not light up….but when plugged to charger it flashes diamond & red X !!!  Can anyone help??  Did my watch die???

 

Moderator edit: updated subject for clarity

 

 

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1 REPLY 1

7 hours ago

7 hours ago

Hi @Chuckcjv, thanks for stopping by, I hope you're doing well.

I see what you are going through regarding the red X.

I can recommend you to read the following artcle to ensure your device is synced with help of this article.

Another thing you can do is to restart your device by pressing the button for 10 seconds until the Fitbit logo appears on the screen, and then release the button,  that might also help with your situation.

 

Best Answer