Floor count and calorie count increasing on Sense 2

[dspiecker]

Anyone notice that floor count and calorie count are increasing lately?  Without doing anything different, look at my floor count.  I wake up in the morning with a dozen floors already.  It's nothing to get 2-300 floors in a day.  As for calories, I am going on 3 weeks now with more than 4000 burned a day.  I know Fitbit has always overestimated cals burned, but 4K daily? I'm guessing those are connected. I'm getting more cals burned because I'm doing more floors, but in reality, I'm not.  I've had days with over 400 floors.  I couldn't do that if I tried.

Sense 2 / iPhone 12 - Both updated

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Hello and welcome back to the community, @dspiecker.

Thanks for letting me know about this situation in regards to the floors and calories tracking increasing on your Sense 2.

I recommend you to check 'What can I do if my step count seems inaccurate?' in this article, it will give you tips to improve this situation. You can also restart your Sense 2 and test how it works once you've followed these steps.

[CrisVillaFitbit]

Hello and welcome back to the community, @dspiecker.

Thanks for letting me know about this situation in regards to the floors and calories tracking increasing on your Sense 2.

I recommend you to check 'What can I do if my step count seems inaccurate?' in this article, it will give you tips to improve this situation. You can also restart your Sense 2 and test how it works once you've followed these steps.

[dspiecker]

@CrisVillaFitbit 

I didn't say anything about my step count being off.  It's floor count that has gone crazy.  I wake up with 10 floors.  How did I do 10 floors?  Today by 11am I had over 150 floors and I worked a vendor booth all morning.  What changes has Google made to the firmware that is causing crazy floor count numbers?