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Having trouble w/Sense 2 not pairing not showing up when Bluetooth scans

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‎05-05-2024 09:57

‎05-05-2024 09:57

My android app appears be recording info. But my sense 2 is NOT responding & won't pair.

 Does not have a clock face and us acting like I don't have the app

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‎05-05-2024 21:30

‎05-05-2024 21:30

Hi @maggikim - to fix the app recording data without syncing the watch, go to the device/account (Connected to) page and remove the phone or any other device except the Sense 2 from the account.

It may be that you haven't setup the Sense 2 yet, so set it up on that screen.

To get your watch syncing again once it's installed see 

Why won't my Fitbit device sync?

Author | ch, passion for improvement.

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