10-20-2022
17:33
- last edited on
10-21-2022
11:42
by
LizzyFitbit
10-20-2022
17:33
- last edited on
10-21-2022
11:42
by
LizzyFitbit
I need to cancel order because I orderrd the wrong color. How do I do that?
Moderator Edit: Clarified subject
10-20-2022 17:41
10-20-2022 17:41
when there is someone available, chat is an option. Phone or Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options
10-20-2022 19:14
10-20-2022 19:14
@Odyssey13 Thank you for your help and info provided.
@Vangar22 , A warm welcome to the Community! Thank you for your message.
As explained by Odyssey13, our Support team will be glad to help you your order.
As some personal info might need to be confirmed, please get in touch with them.
Keep your order number and email address used on the order at hand.
Hope this gets solved soon.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.