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How do I set up 2 devices to the same account?

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hi all 

so i just got a sense 2 for a birthday gift and want to sync to my phone/fitbit app but i also want to keep my old sense connected to my phone/fitbit app as well since it has a lot of history..  how would i sync the new one to my phone without clicking to "replace" the watches??  any help would be great thanks 

 

Moderator edit: clarified subject.

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Hi @momof4boys203 short answer - you can't. You can only have one device that uses the gallery. The only way to keep and use both would be for you to make a new account for the new Sense 2. It's just not possible, sad to say. The other thing would be to switch them back and forth, which would take a bit of wiggling around, but all your stats would be on the original account.

Stepping in the U.S.A. since September 2013. Android 14

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Hi @momof4boys203 short answer - you can't. You can only have one device that uses the gallery. The only way to keep and use both would be for you to make a new account for the new Sense 2. It's just not possible, sad to say. The other thing would be to switch them back and forth, which would take a bit of wiggling around, but all your stats would be on the original account.

Stepping in the U.S.A. since September 2013. Android 14

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@momof4boys203   All of your synced data is on your account and isn't stored on your phone.  You don't need to create a new account.  Just make sure the Sense is synced before replacing it with the Sense 2.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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