help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't see the hour anymore

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-10-2024 11:59

‎04-10-2024 11:59

I can't see the hour anymore, and this was the 1st reason why I had bought the Sense 2. Thats very bad.

2nd, I can't see any more the statistics. Thats also very bad.

Please check your updates before you go live with them. That is not acceptable. 

Best Answer
0 Votes
1 REPLY 1

‎04-10-2024 19:30

‎04-10-2024 19:30

Hi @Sara.5 - if you are having trouble with the watch display it can be a simple setting issue.

Push the button so the watch wakes and pull down on the watch face to get to Quick Settings and turn off all the icons.

If sleep is on the watch display remains blank till you wake it manually (with button press or double tap)

If this is not working charge the watch for 2 hours, it should come on by itself.

If you are still having problems hold the watch button for a full 10 seconds till it blanks or vibrates and wait for the logo to appear and for it to start.

Author | ch, passion for improvement.

Best Answer
0 Votes