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I deleted my subscription after the new app update on Sense 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-26-2023 16:48 - last edited on ‎11-28-2023 09:03 by Fitbit Moderator

‎11-26-2023 16:48 - last edited on ‎11-28-2023 09:03 by Fitbit Moderator

The app is horrible. Imagine buying a product with the features you want AND pay $80 a year for the privilege of using it. Then the company unilaterally removes the premium features and calls it a software update!  Bye bye Fitbit. 

 

Moderator edit: edited title to clarity

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2 REPLIES 2

‎11-28-2023 09:03

‎11-28-2023 09:03

Hello, @PS18 It's nice to see you around, welcome back to the community.

Thanks for give us your feedback about the new app. I was able to confirm you have contacted support already and they provided you a solution if you have any other question, contact them back once again.

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0 Votes

‎11-29-2023 06:47

In response to CrisVillaFitbit

‎11-29-2023 06:47

I wasn’t provided a solution. I cancelled my subscription. That was my solution. 

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