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Inaccurate heartrate on Sense 2

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The heartrate on my Sense 2 consistently read too high. I know from by physician and a couple of other ECG devices that my resting heart rate is about 38 bpm. The Sense 2 shows usually displays 62+ bpm.

For instance, this morning over a two minute period my Sense 2 said my heart rate was 63, I ran the EKG app twice and both times it displayed "inclusive low heart rate 36", and immediately afterward it displayed 63 bpm. I then checked with another device and it said 37 bpm. 

Why is there such a large discrepancy between the displayed bpm and the EKG app's bpm? Why is the displayed bpm so high? 

 

Moderator edit: edited title to clarity.

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Welcome to the Fitbit Community, @BellinghamMTB.

Thanks for letting me know about this situation with the heart rate tracking of your Sense 2. I appreciate you checking this with your devices.

I recommend you to check this article, there's a part in there that mention some factors that can impact the heart rate. Also, restart your Sense 2 before you use it once again.

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