help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Logo cycling on and off on Sense 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-12-2024 15:24 - last edited on ‎06-13-2024 08:17 by Fitbit Moderator

‎06-12-2024 15:24 - last edited on ‎06-13-2024 08:17 by Fitbit Moderator

My Sense 2 battery wasn’t charged and the battery charge went to zero. After I charged it, the logo appeared, then disappeared, vibrated, and this cycle continues over and over. I tried to reboot and that didn’t help. I tried turning off Bluetooth on my phone and that didn’t help. Any suggestions?

 

Moderator edit: edited title to clarity.

Best Answer
0 Votes
2 REPLIES 2

‎06-13-2024 08:22

‎06-13-2024 08:22

Welcome to the Community, @Squirrel12.

Thanks for letting me know about this situation in regards to the reboot of your Sense 2.

I recommend you to first try syncing your device, you can check this article to know more about this. Let me know how it goes, please.

Best Answer
0 Votes

‎06-13-2024 14:29

In response to CrisVillaFitbit

‎06-13-2024 14:29

It won’t sync.
Sent from my iPhone
Best Answer
0 Votes