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Metal charging plate on Sense 2 came off

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‎02-06-2024 15:12

‎02-06-2024 15:12

My contact charging plate on my Sense 2  fell off today. Everything else is functional at this moment I can log exercise and sync everything. I would like to understand my options. 

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‎02-07-2024 06:04

‎02-07-2024 06:04

Hi, welcome to the Fitbit Community forums, @lrob1985.

Thank you for sharing all these details about the inconvenience you've been having with your Sense 2 and for confirming that you already tried a few troubleshooting steps.

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.

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‎02-07-2024 06:04

‎02-07-2024 06:04

Hi, welcome to the Fitbit Community forums, @lrob1985.

Thank you for sharing all these details about the inconvenience you've been having with your Sense 2 and for confirming that you already tried a few troubleshooting steps.

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.

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0 Votes