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Metal plate on back of my Sense 2 fell off.

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‎01-21-2025 21:04

‎01-21-2025 21:04

The metal plate on the back of my Sense 2 fell off.  Unfortunately I can't find it. Can it be replaced?

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1 REPLY 1

‎01-22-2025 05:54

‎01-22-2025 05:54

Hi there @Nguzi57! A warm welcome to the Fitbit Community!

Thank you so much for letting us know about this situation. 

Since this situation is about a physical damage, I need more information from you, which is best shared privately. I am sharing a link to a form for you to fill out here.

This form is for you only, so let me know when you have completed it.

Best Answer