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Missing latch that holds Sense 2 band

‎05-14-2025 10:57 - last edited on ‎05-14-2025 15:50 by Fitbit Moderator

‎05-14-2025 10:57 - last edited on ‎05-14-2025 15:50 by Fitbit Moderator

Bought this from Amazon and not even 3 months later the latch that holds the band on has fallen off and is lost in the woods. I'm lucky I didn't lose the Fitbit.

Fitbit will not replace the part as I bought it on Amazon which they call "just a marketplace". The actual seller is some huge multi national seller who Fitbit calls "an unauthorized seller" 

Does anyone have any idea where I can buy a replacement snap in latch? A teeny tiny little part.

ATXresistor_0-1747245392528.jpeg

Moderator Edit: Clarified subject.

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1 REPLY 1

‎05-16-2025 06:34

‎05-16-2025 06:34

Hi @ATXresistor.  If you live in the US, I know of one shop that repairs Fitbits.  It is Joe's Gaming and Electronics.  They might or might not have the part you need. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer