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My experience with Support

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‎08-19-2025 23:47 - last edited on ‎08-22-2025 20:23 by Fitbit Moderator

‎08-19-2025 23:47 - last edited on ‎08-22-2025 20:23 by Fitbit Moderator

Very unprofessional to not reply after they say feel free to ask questions and will have customer service to say they have received your email and they will get to you soon and soon will be months later it goes to show how companies react to there money makers after being injured by there product all kinds of reasons and excuses to turn it on the customers unjustified and unfair but they will take the money for the product I deserved to be treated fairly...pissed!

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I mean really who does this .

 

Moderator edit - updated subject for clarity

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1 REPLY 1

‎08-29-2025 15:24

‎08-29-2025 15:24

While I understand the frusteration, since you didn't provide details as to what your issue is, the users here cannot provide guidance to help solve your issue.  Please advise on what you need help with.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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