My sense 2 that I have bought in this last year is dead. No charging, no nothing.

[Rhetta]

I purchased my sense 2 on June 14th and this morning when I woke up, I hit the side button to see what time it was and nothing showed.  I took it off to do the same and nothing again.  It was working yesterday and last night but this morning, nothing.  I tried charging it and nothing.  I had charged it just Sunday evening so I could not figure that out.  I could understand if I was rough with it but I am 70 years old and don't do rough stuff because of health issues.  I am really browned off.  I checked the app on my mobile and nothing is registered from overnight.  At 70 I do not have the money to keep pouring into Fitbit watches.  I bought this one because of all the health recording it does.  Guess I am out of that now too.  Really browned off.

[SteveM54]

Welcome to the nightmare that a lot of us are experiencing. The company messed up but we get stuck paying again. But at least you get a 35% discount on your new watch so that's a bonus.

[Rhetta]

I am not putting anymore money into fitbit.  If they cannot stand behind their watches then I am all done.  It really browns me off because I had this connected to my doctor so she could see if any health issues were happening.  June 14th.  4 months of usage?  Nope, not spending anymore on Fitbit products.  I kept an old versa so I will have to use that until I do buy a different health smart watch.   I can imagine the gossip at my doctors office tomorrow when they all realize how lousy the company backs their products.

[SteveM54]

Seems like Fitbit is actually TRYING to destroy their company.
How dumb.

--
Steve Meinhardt

[Rhetta]

True that.  And Google isn't all it's cracked up to be.  I have a friend that has come over to try to get it running again and they did but for some reason the battery has gone flat.  I don't have many notifications working on it.  Let's see how long this lasts.  However in saying that, Christmas is coming and I am on the search for a different brand smart watch.  My doctor was keeping track of my afib, etc... with the sense 2.  Time to move on I believe.  I need reliability.  

[SteveM54]

I've been looking at all the GARMIN series.
This time I'm going to do a lot more research before I put money down but I
can promise you it WON'T be with Fitbit. I'll miss them but no way will I
deal with them anymore. The parent company Alphabet / Google bought Fitbit
just a short 3 years ago & it didn't take them long to run it into the
ground. I think I'll call my broker to make sure I dump any stock that I
don't know about, then call my IT buddy and get rid of my xxxx.gmail.com
email.

--
Steve Meinhardt

[Rhetta]

I have had recommendations for the garmin also.   I am also looking into changing my email too.  I cannot figure out why companies fix what ain't broken.