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My versa 2 won't pair now infact acts like it can't find it now on Android phone

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‎10-16-2023 08:15 - last edited on ‎03-14-2025 20:09 by Fitbit Moderator

‎10-16-2023 08:15 - last edited on ‎03-14-2025 20:09 by Fitbit Moderator

My versa 2 won't pair in fact it acts like it can't find it now.  no update done. on an Android phone

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‎10-16-2023 14:49

‎10-16-2023 14:49

Hi @MikeBogner - make sure the watch is charged then try Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.

Make sure there are no other devices running the Fitbit App switched on.

Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Login and wait for any pair, link or Fixit prompts and sync.

If this is unsuccessful remove the watch Bluetooth entries from the phone, repeat the above process and in the app set up the watch again. This will create new Bluetooth entries if the watch isn't faulty.

Author | ch, passion for improvement.

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‎10-18-2023 12:07

In response to Guy_

‎10-18-2023 12:07

It's good to see you participating in the community for the firs time @MikeBogner 

Thank you for sharing with us the difficulty that you are experiencing, and just adding a couple of things to the helpful and accurate information provided by @Guy_.

Whether you are having difficulty syncing or setting up your device, check out these two articles: Why won't my Fitbit device sync? and How do I set up my Fitbit device?

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