No longer receive Firmware updates on Sense 2

[Ga1ileo]

Hi, i notice you have just issued firmware update 210.6.  This prompted me to check my app and see what version I was running and I noticed it is only 128.6.17.   On checking further there is nothing showing to update.  I’m guessing that I haven’t been receiving firmware updates for a long time, why is this?  This probably explains why so many features haven’t been working properly for a while (I am a Premium user).  I am at the point of thinking that binning my Sense 2 is the best option and moving to a competitor

[Zze]

You're probably better off sticking with an older Firmware, anything released recently has been disastrous (check all the other threads in this subforum).

[Ga1ileo]

Still no response from Fitbit so after 7 years it seems it’s time to junk this and buy a smartwatch that works from a decent company 

[LZeeW]

@Ga1ileo   This is a user to user help site.  It sounds like you need technical support.  Please use this site to contact Support.