Other than clock face, no other functions are accessible on Sense 2

[GezB]

Other than clock face, no other functions are accessible on the watch - factory reset but still not working, the Sence 2 was a replacement for a factory recall, only 13 months old. Fitbit say it is out of warranty.

Moderator edit: clarified subject.

[ManuFitbit]

Hi @GezB. Welcome to the community forums.

Thank you for providing the details regarding this inconvenience that you are experiencing with Sense 2. 

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

[GezB]

Hi, not sure what further assistance will achive, been told is not a Fitbit issue. Disappointing that your premier watch only last 13months. As of yesterday the watch has stopped functioning completely