SP02 app not showing on my watch app list

[DaiWxx]

Hi, I can see the SP02 app on my iPhone, but it doesn’t show up in the list of apps on the watch. Am I missing something??

[LZeeW]

@DaiWxx   I apologize if I'm misreading what you wrote. If you are referring to the list of apps that you see when you short press the button, it's not there.  The apps you see when you press the button are apps that you interact with.  Based on your other posts, it sounds like you want to see your SpO2 on the Sense 2.  You can find it in your Today app when you short press the button.  It's one of the customizable stats.  You need to know that this number doesn't appear on the device for an hour or so.  This is true for every Fitbit that has this feature.

[DaiWxx]

Many thanks. Yes I was trying to see my SP02 results. I followed the path you suggested and found the message “couldn’t track SP02”.

Sent from my iPhone

[ManuFitbit]

Hi @DaiWxx. It's good to see you around the Community.

Thank you for your inquiry about the SpO2 feature. 

Fitbit SpO2 app is automatically added for users in select countries. Make sure your device is running the latest version. For more information on updating your tracker, see How do I update my Fitbit device? For more information on the availability of Fitbit SpO2, see fitbit.com.

If you removed the SpO2 app from your device, reinstall it in the Fitbit app on your phone:

1. With your Fitbit device nearby, in the Fitbit app, tap the Today tab > your profile picture > your device image.
2. Tap Gallery     Apps tab.
3. In the list of apps, tap SpO2 > Install > Install.

You should be able to see your SpO2 trends in the Health Metrics tile in the Fitbit app on your phone. To get SpO2 information, you need to: 

1. Wear your device for at least a full day, including to sleep at night.
2. In the morning, open the Fitbit app and tap the Health Metrics tile.
3. Swipe up to find the Oxygen Saturation (SpO2) tile.

If you still don't receive your SpO2 information, please follow the steps listed here below: 

1. Verify if your Fitbit profile has the correct location and time zone.
2. Open the Fitbit app, tap your profile icon > Sense 2 > Apps > SpO2.
3. Make sure all the permissions are enabled.
4. Restart your tracker to refresh its performance.
5. Tap Today at the bottom of the Fitbit app and pull down on the screen to force a manual sync.
6. Wear your tracker slightly higher on your wrist to sleep and sync it with the Fitbit app once you're awake to check your details.