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Screen sensitivity

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‎01-09-2023 01:36

‎01-09-2023 01:36

I’ve recently moved from a Versa to a Sense and it’s the worse decision I ever made!! Does anyone else have an issue with the sensitivity of the screen? I set it to walk and my coat touching it will turn it off? If I wear in the shower the water will just start randomly setting the watch off on all sorta of screens? I can’t see a setting to decrease the touch sensitivity of the watch? 

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‎01-09-2023 01:55 - edited ‎01-09-2023 01:56

‎01-09-2023 01:55 - edited ‎01-09-2023 01:56

Yes and yesterday, I spent over a minute trying to stop exercise because I couldn't scroll down to the Done button and when I finally did I couldn't tap it because of sweat 🙂 I wrote about the issue here . It's mostly for the "educational purposes" as I don't believe Fitbit will address the problem.

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‎01-09-2023 07:20

In response to t.parker

‎01-09-2023 07:20

Thanks! Didn’t have this issue with my three year old fitbit!! Gutted after paying all that money for a now useless watch as I always exercise outside!! Arghh! Thanks for your response! 

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