help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 - Can't complete setup

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-23-2025 09:32 - last edited on ‎03-23-2025 10:03 by Fitbit Moderator

‎03-23-2025 09:32 - last edited on ‎03-23-2025 10:03 by Fitbit Moderator

I lost the find my phone app on my sense 2. I reset the watch and now I cannot complete the setup on the watch. The  setup gets stuck. I don't know what to do. Watch got stuck on the setup screen right after selecting English. 

 

Moderator edit - updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎03-23-2025 10:08

‎03-23-2025 10:08

Hi @Tooootall ! Glad to see you around the forums. 

I appreciate your message, and I'm sorry to hear that the setup of the find my phone app is getting stuck. Thank you for your troubleshooting efforts. 

Could you please try the steps shown in the following help article : How do I set up and troubleshoot apps on my Fitbit device?

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

Best Answer
0 Votes