help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 - Can't log in exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-14-2025 09:02 - last edited on ‎04-24-2025 12:50 by Fitbit Moderator

‎04-14-2025 09:02 - last edited on ‎04-24-2025 12:50 by Fitbit Moderator

Up until 2 weeks ago I was able to log in my water aerobics activity.  Now when I try to log it I get "enter a valid activity name " even though it is one of the choices.

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎04-24-2025 12:49 - edited ‎04-24-2025 12:50

‎04-24-2025 12:49 - edited ‎04-24-2025 12:50

Hi there @gailmerc!

A warm welcome to the Fitbit Community!

Thank you so much for reporting this situation about the Fitbit app showing that error message. 

Our team is aware of this situation. A new version of the Fitbit app has been recently released (the 4.41 version), which should help solve this. 

Have you already tried to update the Fitbit app?

Best Answer
0 Votes