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Sense 2 Controls won't stay connected to my phone's Bluetooth

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‎02-14-2023 13:26 - last edited on ‎02-19-2023 09:02 by Fitbit Moderator

‎02-14-2023 13:26 - last edited on ‎02-19-2023 09:02 by Fitbit Moderator

My Sense 2 will not stay paired with "Sense 2 Calls." It have to keep setting us On-Wrist Calls.

 

Moderator Edit: Clarified subject

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‎02-19-2023 09:04 - edited ‎07-12-2023 06:06

‎02-19-2023 09:04 - edited ‎07-12-2023 06:06

Hi there, @BillWilliam. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Sense 2.

Please note that Sense 2 Controls might be listed as “Not Connected” in the list of Bluetooth devices on your phone. When you receive a phone call, the controls automatically reconnect. This feature requires more frequent charging. For more information, see How do I take on-wrist phone calls with my Fitbit smartwatch? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-19-2023 09:04 - edited ‎07-12-2023 06:06

‎02-19-2023 09:04 - edited ‎07-12-2023 06:06

Hi there, @BillWilliam. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Sense 2.

Please note that Sense 2 Controls might be listed as “Not Connected” in the list of Bluetooth devices on your phone. When you receive a phone call, the controls automatically reconnect. This feature requires more frequent charging. For more information, see How do I take on-wrist phone calls with my Fitbit smartwatch? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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