Sense 2 - Ghost Device - I cannot remove old device to add new one

[RedRockRick]

My Fitbit account was migrated to Google.
My old Sense 2 is still attached as a ghost device.
The Fitbit iOS app shows it as synced but offers no option to add or remove a device.

How do I get in contact with Support to remove my old device from the server so I can add my new Sense 2"? I do not see any options to contact Support!  It just sends you to generic pages or the community for help.  I have a brand-new Fitbit Sense 2 that I cannot link to my account.  I have tried all the fixes on my end to no avail.  Does anyone have the email or phone contact to the support team to remove this device from my account on the server?  Again, my Fitbit account was migrated to Google.  I need service from the Support Team.  

[Guy_]

Hi @RedRockRick - click on the subject link of this email to get to your post in the forum and at the bottom, support, product help.

It would seem the migration may have gone wrong.

To check, logout and login with your original Fitbit account, if that doesn't work it means the migration has been done and there could be a problem with the account chosen because you should see your new device as before when you login with migrated account.