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Sense 2 Issues

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‎12-05-2022 08:26

‎12-05-2022 08:26

Just recently purchased and received the Sense 2.

However, I'm noticing the Weather tile continually says "No data. Try to sync to mobile" even though I'm actively receiving notifications from my phone.

Anyone else have this issue and/or know how to correct it?

Edit: Contacted Fitbit support. They had me log out of the app on my phone, force close it, re-log in, and everything is currently working.

They did say "this isn't normal behavior", no duh, and to contact them again if it continues.

100001.onl/ 1921681254.mx/
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1 REPLY 1

‎12-09-2022 19:12

‎12-09-2022 19:12

What should happen. 

When opening the weather.

If it wasn't updated recently.

The weather app, talks to the phone and requests an update. 

In less than 10 seconds I usually have the weather. 

 

My thought is a communication issue between the watch and phone. 

My first step would be to restart the watch, or turn off/on the watch, 

Next restart the phone. Or shut off the phone. 

Shutting off is the only sure way to fix unresponsive hardware

 

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