11-21-2022 19:44
11-21-2022 19:44
I have the new sense 2, when I swipe or exercise and then click on walk I see the circle go around the walk icon I am never prompted for GPS it’s supposed to have a GPS automatically but a rep from Fitbit said I should be seeing a prompt for GPS. Regardless when I go for a walk and then click and at the end of the walk later I should see the map of my walk appearing in my Fitbit app it is not there. Why? I have everything enabled. I have logged out of my app I have shut down the app and restarted and logged back in I have removed the Sense 2 and reconnected. The only thing I haven’t done yet is a hard reset on the sense 2. Is there anyone else having this problem with the map not appearing?
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04-15-2023 20:21
04-15-2023 20:21
04-17-2023 01:15 - edited 04-17-2023 01:16
04-17-2023 01:15 - edited 04-17-2023 01:16
@Detroit4Torque my instructions are for both the Versa 4 and Sense 2.
@iampeterd check the settings, is GPS enabled for the run and walk? Don't use the quick start, tap the button once, tap exercise, tap run/walk/bike. Check settings
Of course you can always tap the below link to fitbit help, then search for GPS
04-17-2023 08:05
04-17-2023 08:05
Brilliant. You might just have fixed my issue with maps!! I didn't even realise that all those options were available after "tap all" thank you
04-17-2023 15:58
04-17-2023 15:58
Rich, I suggest that you put a video in YouTube.
Do Not bother me again.