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Sense 2 Screen Protector

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‎04-28-2023 10:36 - last edited on ‎04-28-2023 14:08 by Fitbit Moderator

‎04-28-2023 10:36 - last edited on ‎04-28-2023 14:08 by Fitbit Moderator

I purchased a recommended screen protector for my Sense 2. It's the type that slides on. Each time I put it on, my watch goes haywire and ends up with the red X on the screen and turns itself off. I'm assuming it has something to do with the screen protector interfering with the sensors. Does anyone know if this is the case and if so, does anyone know of a screen protector that will work?

 

 

Moderator edit: updated subject for clarity.

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‎04-30-2023 05:52

In response to Guy_

‎04-30-2023 05:52

Thanks for that suggestion! I did try that but got the same result. I ordered a stick-on type protector so hopefully that works. I would hate to crack the screen on this new, $300 watch.

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‎04-28-2023 12:08 - last edited on ‎06-29-2024 17:14 by Fitbit Moderator

‎04-28-2023 12:08 - last edited on ‎06-29-2024 17:14 by Fitbit Moderator

Hi @Kthood - depending on the model you have it may be possible to put the protector on the wrong way round such that the button is being permanently depressed.

Make sure that you start by putting it on from the button side so that it is not touching the button when being applied or after..

Author | ch, passion for improvement.

Best Answer

‎04-30-2023 05:52

In response to Guy_

‎04-30-2023 05:52

Thanks for that suggestion! I did try that but got the same result. I ordered a stick-on type protector so hopefully that works. I would hate to crack the screen on this new, $300 watch.

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‎06-01-2023 19:00

In response to Kthood

‎06-01-2023 19:00

Welcome to the community, @Kthood. @Guy_ Thanks for your suggestions.

@Kthood It's great to hear that you got a Sense 2 and thanks for the information provided. I'm glad you got a new screen protector for your watch and I'm going to mark your post as the Best Answer to help other members.

By the way, I'd like to invite you to visit our Health & Wellness board where you can start new topics and make friends. Have a great day ahead!

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