Sense 2 - SpO2 broken

[Zionic484]

I have uninstalled and reinstalled the app, and it continues to say app needs to be installed in one area, in another it shows it's installed, and NOWHERE is it actually tracking. Can we stop breaking features? Ever heard of the software life cycle? How about testing before implementation. Please assist, this is frustrating. Nothing but issues with Sense 2, and I'm still making payments on it. 

Moderator edit - updated subject for clarity

 

 

[DavidFitbit]

Hi @Zionic484, Thanks for stopping by, I hope you're doing well!

I appreciate all the feedback and the screenshots provided about the SpO2 feature. I need to inform you that this issue has already been escalated to our team and they are currently investigating in order to find a solution.

We are sorry for any inconvenience this has caused. Rest assured that we'll keep you posted on any update, as soon as it becomes available.

[DavidFitbit]

Hi @Zionic484, Thanks for stopping by, I hope you're doing well!

I appreciate all the feedback and the screenshots provided about the SpO2 feature. I need to inform you that this issue has already been escalated to our team and they are currently investigating in order to find a solution.

We are sorry for any inconvenience this has caused. Rest assured that we'll keep you posted on any update, as soon as it becomes available.

[Zionic484]

Great. And app notifications don't come thru on the watch either. I can't believe how much trouble I'm having with this new device.