Sense 2 - Will not accept incoming calls on wrist or text messages

[Wolram79]

I just purchased a Sense 2 watch and I have an iPhone SE.

I have read several posts on here with the same issue and nothing seems to work to correct the problem. I have removed the Sense 2 and re-paired it with my phone. Honestly, it should not be this difficult in the first place in my opinion...

I am completely frustrated and I feel like it would just be easier to return this and pay more for an Apple Watch at this point.

[Rich_Laue]

When you say that you can not accept calls. Is the tracker notifying you that there is a call? What happens when tapping the answer button? 

I'm not sure what is meant by accept text? Are you able to read the text? 

[Wolram79]

Rich, thank you for responding. I appreciate you trying to help but I am just going to move on because I feel like the device is a bit of a dud…

 It doesn’t even try to send the texts to my wrist despite all of the notifications being on for both.

I spent 30 minutes on the phone with Fitbit customer support this morning and I am done with it. There seems to be quite a few people having the same issue with this particular device judging by the forums and what I found online.

I started the return process and I am sending it back and getting something else before the next issue becomes not being able to return it.