help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 and the App have gotten glitchy

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-18-2024 06:36

‎09-18-2024 06:36

I noticed a few weeks ago that my Peloton workouts stopped writing to the Fitbit app.  After reading some forums, I signed out of Fitbit, disconnected Peloton, force stopped the Fitbit app and restarted everything - including my sense 2. It worked for 1 day, now everything is glitchy. My app no longer recognizes exercise from my watch, my watch doesn't recognize exercise from the app and nothing from Peloton comes over. I have tried everything and am about to fully give up on Fitbit altogether and buy a completely different smart watch. Any ideas??

Best Answer
0 Votes
1 REPLY 1

‎09-20-2024 07:01

‎09-20-2024 07:01

Update: I have figured out a workaround but it's annoying.  Make sure HealthConnect is enabled for both fitbit and Peloton.  Your Peloton activity will write to HealthConnect and update to the fitbit app overnight. The downside is that as soon as you exercise, the fitbit exercise feature goes blank for the balance of the day. Also this does solve the direct exercise tracking g from the watch to the app. So still annoying but working for now. Will be researching a new option.

Best Answer
0 Votes